We help consumer-facing businesses transform and thrive in today’s unpredictable world of intense change and disruption

Our story

View our heritage

View our future: Stone and River

How we transform businesses

Customer experience

We work with clients to help them better understand and create value for their customer.

Business orientation

We help businesses reorient to rapidly changing customer needs and market conditions.

Organisation development

We work with organisations to help them thrive in today’s world of rapid change and unpredictability

Exploiting digital

We help clients to develop new strategies to exploit the opportunities of the digital age




Data Science

We have worked with

Here’s a selection of the companies we have worked with.

  • Mothercare
  • HSBC
  • Mitchells and Butlers
  • Waterstones
  • Friends Life
  • Bristol Airport
  • White Stuff
  • Tesco
  • Bathstore
  • B & Q
  • Sainsbury's
  • Well
  • Virgin Money
  • Whitbread
  • Shell
  • Prezzo
  • NCP
  • John Lewis
  • Royal London
  • Arriva
  • Ultimate finance
  • Greene King
  • Gatwick
  • James Hay
  • Waitrose
  • TalkTalk
  • Menzies
  • Harvester
  • EAT
  • Nationwide
  • Morrisons
  • Yo! Sushi

Latest insight

The Tonkotsu model for success

Stone & River's Lucy Orr-Ewing caught up with Rob Palmer-Williams, one of Tonkotsu's operations managers, to discuss their growth story so far.

Our annual report with CGA reveals momentum brands in out of home food and drink

Exclusive analysis from CGA and Stone & River uncovers consumers’ view of favourite British eating and drinking out brands.

“Entrepreneurs need to find the right chemistry with investors,” says Robin Rowland of TriSpan

In the latest of our Value Creation interviews, Stone & River caught up with Robin Rowland, Operating Partner at Trispan LLP.

From property to proposition: the shifting landscape of the pub sector

Pubcos and Brewers recognise the importance of proposition yet many remain property-led. Leaders need to decide which direction to take: our thoughts on the way forward.

Businesses with purpose: "It's the big societal change," says Edin Basic, founder, Firezza

In the first of our Value Creation industry interviews, Firezza founder Edin Basic tells us how growing businesses now need a clear purpose if they are to succeed.

The need to differentiate: how has the approach to Value Creation changed?

Pressure on the top line. Pressure on the bottom line. Staffing challenges. Brexit. The volatility in the restaurant sector isn’t changing any time soon. But what does it mean to create value?