We help consumer-facing businesses transform and thrive in today’s unpredictable world of intense change and disruption
We are a transformation consultancy underpinned by more than 15 years’ experience working alongside leading UK and international brands within the retail, leisure and private equity sectors.
We have a proven track record of delivering large scale change programmes that significantly increase client competitiveness and profitability.
We also provide clients with content-rich support across the full spectrum of their specialist support needs, including strategy, customer proposition development, category management, organisation design, leadership, lean/agile efficiency and cost reduction and supply chain.
Clients value our collaborative and creative approach to projects, and our reputation centres on our passion and ability to help organisations place the customer at the heart of the business and invest in frontline teams.
Clients depend on us to take a commercial focus and help the business to get fit for tomorrow as well as delivering meaningful bottom line results today.
Stone & River’s story is evolving to reflect how consumer-facing businesses are contending with profound and urgent transformational challenges. Businesses need to change at pace, operating in a lean and agile manner to remain relevant for the customer and maintain commercial advantage. At its core, this is driven by technology, which will continue to fuel rapid changes in customer preferences and allow new, low cost competitors to quickly disrupt the market.
So we have changed too. We have retained all the consumer business transformation capabilities of Egremont International, built over 15 years and now underpinned by innovative and agile approaches for fast-paced change and sustainability.
Power has shifted to the consumer, and customers expect a single, seamless experience across the omnichannel journey. Driven by disruptive technology and changing customer need, building strategies that successfully deliver across each channel is now business critical.
This presents businesses with a profound transformational challenge that, in a more competitive market, cannot be met with the typical approaches and speed of the past. Brands need to change at pace to maintain commercial advantage in an age of innovation and become comfortable with how digital impacts all levels of an organisation’s culture.
Here’s a selection of the companies we have worked with.
Stone & River's Lucy Orr-Ewing caught up with Rob Palmer-Williams, one of Tonkotsu's operations managers, to discuss their growth story so far.
Exclusive analysis from CGA and Stone & River uncovers consumers’ view of favourite British eating and drinking out brands.
In the latest of our Value Creation interviews, Stone & River caught up with Robin Rowland, Operating Partner at Trispan LLP.
Pubcos and Brewers recognise the importance of proposition yet many remain property-led. Leaders need to decide which direction to take: our thoughts on the way forward.
In the first of our Value Creation industry interviews, Firezza founder Edin Basic tells us how growing businesses now need a clear purpose if they are to succeed.
Pressure on the top line. Pressure on the bottom line. Staffing challenges. Brexit. The volatility in the restaurant sector isn’t changing any time soon. But what does it mean to create value?